At Uomo Attire, we have a priority aim to enhance the experience of our valuable customers. We guarantee the rights of our customers and keep them aware at every instant by offering advice through Uomo Attire and social media. The below mentioned policy is for the same services and applicable to all the placed orders at national & international level.
ORDER DELIVERY POLICY
All orders are subject to product availability. For customized order charge 70% advance and for Ready To Wear(RTW) 100% advance payment. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Items offered on our website are available for free delivery all over pakistan. International shipping on standard rates via DHL.
An estimated delivery time will be provided to you once your order is placed. Customized order we deliver within the 10-15 days and Ready To Wear within the 7days.
In case of wrong shipping address or phone number only customer will be responsible
Since Uomo Clothing customizes the suit according to the customer's requirement and body fitting, the chances of returns are less. Below are the rules if there is any chance of your return.
We accept returns. You can return unopened items in the original packaging within 7 days of your purchase with receipt or proof of purchase. If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange. In case of refund 25% deduction is compulsory.
No Refunds / Exchanges
We do not accept returns or exchanges on customized order as fabric is cut based on customer measurements and requirements.
All shipping charges will be paid by the customer in case of exchange or return
ORDER CANCELLATION POLICY
Same Day Cancellation
If customer cancel order same day then we will refun total amount
After 1 Day Cancellation
In case you want to cancel your Customized/made-to-order outfit out of serious and genuine circumstances after this time period since your purchase then Uomo holds the right to deduct 20% of total purchase as a fee for cost of production, labor, and machinery paid to designer.